I'm unable to login with my Social Account

I'm unable to login with my Social Account

If you are experiencing any issues with your social login, like not being able to login to an account, the first troubleshooting step is to reconnect and reauthorize your account.

The connections between the planBIM dashboard and social networks can break and require reconnecting for different reasons, which can be as simple as software updates or password changes. LinkedIn, for example, automatically revokes third-party connections every 365 days as a security measure. All profiles and Pages will need to be reconnected.

The social networks themselves may also revoke access to planBIM if they detect that the same profile being accessed by multiple users in different locations; access may be revoked for security reasons.

However, you can get in touch with us using the help desk, chat with us or send a mail at support@planbim.io

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